SHA gives healthcare facilities until September 30 to renew contracts

By Natalie Omondi

The Social Health Authority has asked healthcare facilities to renew their service contracts by September 30 to continue treating SHA beneficiaries.

SHA said the current contracts will expire at 11.59pm on September 30, 2026. Facilities must have new agreements for the 2026–2029 cycle signed before the deadline. “The Social Health Authority notifies all healthcare providers/healthcare facilities that current provider contracts will expire on 30 September 2026 at 11:59pm.”

Facilities that do not complete the process will not be allowed to provide services to SHA beneficiaries from October 1. Their access to the SHA provider portal will also be closed. Hospitals and other providers have been asked to finalize their applications through the SHA E-Contracting Portal.

SHA said facilities that do not meet the deadline should arrange for patients receiving ongoing care to be transferred to contracted providers. “All providers are urged to complete outstanding contracting requirements promptly to avoid interruptions to services for beneficiaries,” the authority said.

The September 30 deadline also marks the end of an extended period for facilities to meet Health Management Information System requirements. Under the new contracts, hospitals must have digital systems certified and linked to the Digital Health Agency to remain eligible under SHA.

Private and faith-based hospital groups have raised concerns about the new contract terms. They have questioned provisions that make payments dependent on National Assembly appropriations and say no interest will be paid on delayed payments.

SHA has maintained that facilities without signed contracts will lose access to the provider portal and cannot serve beneficiaries from October 1.

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