Huduma Kenya Issues Clarification on Free and Paid Government Services
Huduma Centre agents at a waiting bay. Photo HUDUMA CENTRE
Not all government services offered through Huduma centres are free of charge; citizens are required to pay for some services provided by government agencies, Huduma Kenya has clarified.
In a notice on Saturday, August 8, Huduma Kenya said the cost of a service depends on the specific ministry, department, or state agency responsible for that service.
The clarification comes amid growing questions over the agency charging Kenyans for services despite insisting that services are offered free of charge.
According to the agency, while many services are offered at no cost, others attract fees set by the respective government institutions.
